About Us
Our Story
Andrews Direct was founded in 2007 out of a genuine passion for jewellery and craftsmanship. Based in Edinburgh, Scotland, we started with a simple belief: that everyone deserves access to beautiful, high-quality sterling silver and gold jewellery at honest, fair prices.
Nearly two decades on, that belief hasn't changed. What began as a personal love of fine jewellery has grown into a trusted name for customers across the UK — many of whom have been shopping with us since the very beginning.
How We Source Our Jewellery
Every piece in our collection is individually selected. We work exclusively with accredited manufacturers who share our commitment to quality and ethical production. We don't buy in bulk and hope for the best — we choose each item with care, because we know it will end up in the hands of someone who matters to you.
Our relationships with our suppliers have been built over many years, and that trust is reflected in the quality of every piece we sell.
Quality You Can See — and Feel
All of our jewellery is fully hallmarked, giving you complete confidence in what you're buying. A hallmark is the UK's official guarantee of metal purity — it tells you exactly what you're getting, with no guesswork.
We believe quality jewellery should last a lifetime. That's why we stand behind every item we sell with a 1-year guarantee. If something isn't right, we'll make it right.
Rooted in Scotland
We're proud to be based in Edinburgh — a city with a rich tradition of craftsmanship, culture, and commerce. Scotland's heritage runs through everything we do, from the care we take in selecting our pieces to the personal service we offer every customer.
When you shop with Andrews Direct, you're not buying from a faceless warehouse. You're buying from a real person, in a real place, who genuinely cares about what they sell.
Our Promise to You
- Free UK Delivery — on every order, every time.
- 30-Day Returns — if you're not completely happy, return it within 30 days for a full refund.
- 1-Year Guarantee — all jewellery is covered against manufacturing defects.
- Hallmarked Quality — every piece is officially hallmarked for your peace of mind.
- Personal Service — we're a small, independent business and we treat every customer that way.
Thank you for supporting Andrews Direct. Whether you're a first-time visitor or a long-standing customer, we're delighted to have you here.